Please send your questions about WaiterOne to following address : email. Also provide us all the information we need to understand your situation or configuration (what iOS are you using, what version of WaiterOne, which printer do you have (brand/interface), network configuration with ip addresses, …). You can also send an email from within WaiterOne, that way we will have all the information needed included (settings -> about -> support). Don’t forget to check the FAQ? Lot of questions are already answered there.
If wanted, we can also give support by phone, Skype or meeting, please send us an email, so we can arrange the meeting.